
We are always delighted to supply customers around the world, and endeavor to make the process as simple as possible. Our products are often extremely well received outside the UK with customers ordering on a regular basis. Please find your country by zone then go to the relevant table:
As a big welcome we are pleased to give our New Customers 5% off First order over £100 +VAT and our existing customers can become Gold Reward Members which allows them to buy our products with discounts. To cover administration, picking and packing costs a charge of £5 + VAT is made on orders of less than £50 + VAT. Gold Reward Customers are exempt.
Zone 1 | ||||
UK Mainland | N.Ireland, British Isles and Scottish Highlands | Channel Islands and Ireland | ||
FREE SHIPPING on order over £175 + VAT | FREE SHIPPING on order over £250 + VAT | FREE SHIPPING on order over £250 + VAT | ||
£7.50 + VAT with order value under £175 + VAT | £12.50 + VAT with order value under £250 + VAT | £12.50 + VAT with order value under £250 + VAT | ||
We aim for 1-2 working days dispatch for UK orders. All UK Mainland orders are booked on a next day service. | The following postcodes fall into Northern Ireland, Scottish Highlands and Isles: Northern Ireland: BT; Scottish Highlands and Offshore: AB37-AB38, AB41-AB56, FK17-FK21, HS, IV, KA27-KA28, KW, PA20-PA80, PH15-PH50, ZE; Isles of Scilly: TR21-25; Channel Islands: GY, JE; Isle of Man: IM; Isle of Wight: PO30-41 Delivery usually takes 2 - 3 working days | Delivery after payment usually takes 2 - 3 working days | ||
At the busiest time(Sept-Dec) order dispatch could take up to 3 working days. |
Zone 2 | Zone 3 | Zone 4 |
Belgium, Netherlands, Luxembourg, France, Germany | Austria, Denmark, Finland, Sweden, Italy, Portugal, Spain | Czechia, Greece, Lithuania, Latvia, Estonia, Poland, Slovakia, Slovenia, Croatia, Bulgaria, Hungary, Romania |
FREE SHIPPING on order over £495 + VAT | FREE SHIPPING on order over £495+VAT | FREE SHIPPING on order over £495+VAT |
£14.95 + VAT with order value under £495 + VAT | £19.95 + VAT with order value under £495 + VAT | £24.95 + VAT with order value under £495+ VAT |
Delivery after payment usually takes 2 - 3 working days | ||
Delivery after payment usually takes 3 - 4 working days. | Delivery after payment usually takes 4 - 6 working days. |
Zone 5 - Rest of the World | ||
Please email [email protected] or call on +44 (0)114 2729165 Or simply place the order online with bank transfer option and we will contact you with quotes. |
Shipping Dangerous Goods
Some of our products are classed as dangerous goods (Pure Essential oils or products contains alcohol such are Aroma Mists or Perfumes.) We can confirm that we can Ship Dangerous Goods by road. For a special bulk order please contact our Export Team.
Minimum Order
There is no minimum order for export orders, but it is unlikely that orders of less that £100 will be cost effective.
Payments
Payments will be in pounds sterling(we accept all mayor credit of debit cards and also payment by Cheque, Direct Bank Transfer or PayPal.
If you would like to make a payment in your own currency, you would be charged extra 10% of the total order amount + vat.
We prefer that the first order will be paid by Direct Bank Transfer, it is the best way how to get to know each other and start a business partnership in trust and also confidence.
VAT
All prices quoted throughout this site are excluding VAT. EEC customers who, at the time of ordering, provide a valid VAT / EEC Trade Number will not be liable to pay UK VAT currently at 20%. If a VAT / EEC Trade Number is not provided then UK VAT is charged. You will notice when ordering online a box for inputting your tax id number. Please note you may have to pay your countries Customs duty on receipt of the goods.